Mystery Sandwich is a Saudi fast casual brand that is positioned distinctively through our creative approach.
At Mystery Sandwich we provide a combination of excellent food at value pricing and a great atmosphere that fulfills an increasing demand for fast casual food.
Training & Support:
- Through classroom and on-the-job techniques and proprietary training tools, specimen and documentation, the Franchisee and its pre-approved operations/store manager(s) learn the entire process for establishing, operating and managing the day-to-day
- With full involvement in two-week training program at the Franchisor's Headquarters and company-owned stores in addition to two-week training and support in the Market Area, the Franchisee and its staff are able to embark on the top of Mystery Sandwich learning curve covering the following:
- Mystery Sandwich corporate culture, business integrity, brand value and market positioning
- Step-by-step (turn-key) plans for establishing a new Mystery Sandwich store in the Market Area
- Site selection criteria, Gantt charts, store opening algorithms and orientation on store designs/identity, decor and furniture and fixtures for various sizes and models.
- Store manning plans, job and product knowledge and detailed job descriptions for each individual staff in the store.
- Menu engineering, pricing, cost control and profitability.
- Menu orientation, food cycle, purchasing, receiving, storage, presentation and food packaging and disposables
- Front and back of-the-house equipment and means of using and maintaining them for best efficiency
- Food safety, cleanliness, maintenance, sanitation, hygiene and security
- POS and IT system including inventory management, sales and cash control.
- Customer service, upselling and personal sales techniques.
- Pre-launch and annual marketing plans and local store promotions